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Terms & Conditions

Terms & Conditions
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Terms & Conditions

Terms & Conditions

Reservations made through the website have to be guaranteed by PayPal with a $200 USD deposit. The balance is due in USD cash on arrival. Cancellation terms and payment conditions for the current special offer are listed in the description of the offer at the time of reservation as well as on the confirmation received after booking. Cancellations less than 14 days no refund. Cancellations less than 30 days 50% credit and more than 30 days 100%. Please note that some special offers cannot be canceled, refunded, or changed. Cancellation can take place through our website. In the event of attempted cancellation after the cancellation deadline, a notification will be given, and the deposit will be charged in accordance with the terms of cancellation.

An email confirmation of the cancellation will be sent to the email address listed in the reservation. It is also possible to cancel the reservation directly with the hotel by telephone or email. In this event, confirmation of the cancellation will not be sent.

The rates agreed upon are based on the information, which was submitted at the time of reservation. In the event of changes prior to or during the stay of arrival or departure date, a number of persons or such like the hotel reserves the right to alter the agreed rates. The room is available from 1 pm on the day of arrival and departure has to take place no later than 11 on the day of departure. In the event of departure after 11 noon the hotel reserves the right to charge for additional nights or nights in accordance with the current published rates.

If you choose not to check in on the arrival date, we’ll withdraw your right to use the room on the remaining nights you have booked. Do you want to make use of the reservation after the original arrival date, it is your own responsibility to contact the hotel no later than the date of the originally planned check-in. This must be in writing (via email) and applies to all reservations.

Please forward any special requests regarding your reservation to the hotel. However, please note these cannot be confirmed until check-in.

All rates are total price incl. all taxes, service charges, and environmental fees.

All prices quoted on the website are based on individual reservations. If booking 7 or more rooms at one time, for the same period of time, the hotel will consider it a group, and group terms and conditions will apply. This will include a change of prices and general conditions, cancellation, and payment conditions. The hotel will send a group contract to be signed by the customer for final confirmation.

Credit card fee

Please note that a fee of 6% will be added to the PayPal transactions above the deposit.